Refund Policy

Registrants of all NGS programs (Juniors, City, Travel, Academy, Skills, Clinics) may receive a refund of applicable NGS registration fees if a program is entirely cancelled due to social distancing measures, league cancellations, school closures or other unforeseen circumstances. We will not charge a cancellation fee or hold backs. We cannot refund late fees, donations, or transaction fees.

In the event that a program is cancelled after it has already started, participants will receive a prorated refund to cover the missed sessions.

Multi-season programs that register annually instead of one season at a time will receive a prorated refund to cover the season or part thereof that was cancelled. Refunds will be reviewed and approved by the NGS Board of Directors and will be set at a level appropriate to the circumstances.

• The academy is a three-season program: fall, winter, and spring. Each season is valued at approximately 33% of the annual registration fee.
• Travel is a two-season program: fall and spring. Each season is valued at 50% of the annual registration fee.

Registrants of the Juniors and City programs may be eligible for refunds under the following circumstances:

Fall Pre-season cancellations: Cancellations made by 11:59 pm on August 31 will receive a refund, less a $20 cancellation fee. After August 31, there are no refunds unless the fall season is cancelled, or the player has a season-ending injury or illness. We cannot refund late fees, donations, or transaction fees.

Spring Pre-season cancellations: Cancellations made by 11:59 pm on March 31 will receive a refund, less a $20 cancellation fee. After March 31, there are no refunds unless the spring season is cancelled, or the player has a season-ending injury or illness. We cannot refund late fees, donations, or transaction fees.

Illness or injury: If a player has a season-ending injury or illness, she may receive a pro-rated refund. A note from a doctor must be submitted within two weeks of the injury. We cannot refund late fees, donations, or transaction fees.

Moves: If a player moves out of Newton and notifies the registrar before the season starts, she may receive a refund of the registration fee, less a $20 cancellation fee. Proof of relocation must be submitted when requesting the refund. Once the season starts, there are no refunds for moves. We cannot refund late fees, donations, or transaction fees.

Transfers: If a player transfers from the Travel program to the City program by 11:59 pm on June 30, they will receive a refund of the price difference. If a transfer is requested after June 30, they will forfeit the price difference. We cannot refund late fees, donations, or transaction fees.

Registrants of the Travel program may be eligible for refunds under the following circumstances:

Fall Pre-season cancellations: Cancellations made by 11:59 pm on June 30 will receive a refund, less a $20 cancellation fee. After June 30, there are no refunds unless the program is cancelled, or the player has a season-ending injury or illness. We cannot refund late fees, donations, or transaction fees.

Illness or injury: If a player has a season-ending injury or illness, she may receive a pro-rated refund. A note from a doctor must be submitted within two weeks of the injury. We cannot refund late fees, donations, or transaction fees.

Moves: If a player moves out of Newton and notifies the registrar by 11:59 pm on August 31, she may receive a refund of the registration fee, less a $20 cancellation fee. Proof of relocation must be submitted when requesting the refund. Once the season starts, there are no refunds for moves. We cannot refund late fees, donations, or transaction fees.

Transfers: If a player transfers from the Travel program to the City program by 11:59 pm on June 30, they will receive a refund of the price difference. If a transfer is requested after June 30, they will forfeit the price difference. We cannot refund late fees, donations, or transaction fees.

Registrants of the Academy program are NOT eligible for refunds, unless the player has a season-ending injury, or the program is cancelled. Only register if you are 100% committed.

Registrants of the U8 (1st grade) and U9 (2nd grade) Development Academy who cancel by October 31 are eligible for a partial refund. $325 is nonrefundable. If fees were paid in full, $425 will be refunded. Players on an installment plan will have their $425 balance voided. After October 31, there are no refunds unless the program is cancelled, or the player has a season-ending injury. We cannot refund late fees, donations, or transaction fees.

Illness or injury: If a player has a season-ending injury or illness, she may receive a pro-rated refund. A note from a doctor must be submitted within two weeks of the injury. We cannot refund late fees, donations, or transaction fees.

Registrants of the Fall / Winter / Spring / Summer Skills Development programs may be eligible for refunds under the following circumstances:

Pre-season cancellations: Participants must cancel at least 48 hours prior to the first day of the session to receive a refund, less a $20 cancellation fee. After the session starts there are no refunds unless the program is cancelled, the schedule is changed, or the player has a season-ending injury. We cannot refund late fees, donations, or transaction fees.

Schedule Changes: The skills development schedules are subject to minor changes depending on registration numbers and coach availability. If we change the session times or dates, registrants with a conflict may withdraw without paying a cancellation fee. If a player’s team schedules a regular practice at a time that conflicts with the session, you may also withdraw without penalty. We cannot refund late fees, donations, or transaction fees.

Illness or injury: If a player has a season-ending injury or illness, she may receive a pro-rated refund. A note from a doctor must be submitted within two weeks of the injury. We cannot refund late fees, donations, or transaction fees.

Registrants of NGS Vacation Clinics may be eligible for refunds under the following circumstances:

Pre-season cancellations: Participants must cancel at least 48 hours prior to the first day of the session to receive a refund, less a $20 cancellation fee. After this point, there are no refunds unless the program is cancelled, the schedule is changed, or the player has a season-ending injury. We cannot refund late fees, donations, or transaction fees.

Schedule Changes: The vacation clinic schedules are subject to minor changes depending on registration numbers and severe weather. If we change the session times or dates, registrants with a conflict may withdraw without paying a cancellation fee. We cannot refund late fees, donations, or transaction fees.

Illness or injury: If a player has a season-ending injury or illness, she may receive a pro-rated refund. A note from a doctor must be submitted within two weeks of the injury. We cannot refund late fees, donations, or transaction fees.