Refund Policies
Registrants of all NGS programs (Juniors, City, Travel, Academy, Skills, Clinics) may receive a refund of applicable NGS registration fees if a program is entirely cancelled due to social distancing measures, league cancellations, school closures or other unforeseen circumstances. We will not charge a cancellation fee or hold backs. We do not refund late fees or donations.
In the event that a program is cancelled after it has already started, participants will receive a prorated refund to cover the missed sessions.
Multi-season programs that register annually instead of one season at a time will receive a prorated refund to cover the season or part thereof that was cancelled. Refunds will be reviewed and approved by the NGS Board of Directors and will be set at a level appropriate to the circumstances.
- The academy is a three-season program: fall, winter, and spring. Each season is valued at approximately 33% of the annual registration fee.
- Travel is a two-season program: fall and spring. Each season is valued at 50% of the annual registration fee.
Registrants of the Juniors, City, and Travel programs may be eligible for refunds under the following circumstances:
Pre-season cancellations: Cancellations made up until the first game of the season will receive a refund, less a $20 cancellation fee. After the first game of the season, there are no refunds unless the season is cancelled or the player has a season-ending injury or illness. We do not refund late fees or donations.
Illness or injury: If a player has a season-ending injury or illness, she may receive a pro-rated refund. A note from a doctor must be submitted within two weeks of the injury.
Moving: If a player moves out of Newton and notifies the registrar before the season starts, she may receive a refund of the registration fee, less a $20 cancellation fee. Proof of relocation must be submitted when requesting the refund. Once the season starts, there are no refunds for moves.
Transfers: If a player transfers from the Travel program to the City program before the season starts, they will receive a refund of the price difference. If a transfer is requested after the season starts, they will forfeit the price difference.
Registrants of the Academy and Development Academy programs are NOT eligible for refunds, unless the player has a season-ending injury, or the program is cancelled. Only register if you are 100% committed.
Registrants of the U9 Academy who cancel by October 31 are eligible for a partial refund. $300 is nonrefundable. If fees were paid in full, $400 will be refunded. Players on an installment plan will have their $400 balance voided. After October 31, there are no refunds unless the program is cancelled, or the player has a season-ending injury.
Illness or injury: If a player has a season-ending injury or illness, she may receive a pro-rated refund. A note from a doctor must be submitted within two weeks of the injury.
Registrants of the Fall / Spring / Summer Skills Development programs may be eligible for refunds under the following circumstances:
Pre-season cancellations: You must cancel prior to the first session to receive a refund, less a $20 cancellation fee. After the session starts there are no refunds unless the program is cancelled, the schedule is changed, or the player has a season-ending injury. We do not refund late fees or donations.
Schedule Changes: The skills development schedules are subject to minor changes depending on registration numbers and coach availability. If we change the session times or dates, registrants with a conflict may withdraw without paying a cancellation fee. If a player’s team schedules a regular practice at a time that conflicts with the session, you may also withdraw without penalty.
Illness or injury: If a player has a season-ending injury or illness, she may receive a pro-rated refund. A note from a doctor must be submitted within two weeks of the injury.
Registrants of the Winter Futsal Skills Development program are NOT eligible for refunds, with the following exceptions:
Schedule Changes: The skills development schedule is subject to minor changes depending on registration numbers and gym availability. If we change the session times or dates, registrants with a conflict may withdraw without penalty.
Illness or injury: If a player has a season-ending injury or illness, she may receive a pro-rated refund. A note from a doctor must be submitted within two weeks of the injury.
Registrants of NGS Vacation Clinics may be eligible for refunds under the following circumstances:
Pre-season cancellations: You must cancel prior to the first session to receive a refund, less a $20 cancellation fee. After the session starts there are no refunds unless the program is cancelled, the schedule is changed, or the player has a season-ending injury. We do not refund late fees or donations.
Schedule Changes: The vacation clinic schedules are subject to minor changes depending on registration numbers and severe weather. If we change the session times or dates, registrants with a conflict may withdraw without paying a cancellation fee.
Illness or injury: If a player has a season-ending injury or illness, she may receive a pro-rated refund. A note from a doctor must be submitted within two weeks of the injury.
